Vital Gain Privacy Policy 

Who We Are  

We are Y-4.Com an IoT Japanese company. We provide Internet and mobile app-based services in Health care services, for example: Vital Gain… 

We explain here our ways of collecting and using information, and how we protect your privacy. In this privacy policy, “personal data” means information that data accessed through Health Connect Permissions.

What information is collected and how do we use it? 

Important notice regarding your Health Connect data.

Vital Gain’s use data information accessed through Health Connect Permissions.

What Information Do We Collect

Vital Gain collects information about you, including information that directly or indirectly identifies you if you choose to share it with Vital Gain. We receive information when you choose to use our services. We also collect information about how you use our Services. You also have other opportunities to share information with us.

For example:

Fitness and Wellness Data

Fitness and wellness data includes data that you provide to us about your fitness habits, fitness and wellness goals, body and vitals measurements like weight, height, heart rate, blood pressure, body temperature, blood glucose, heart rate variability, hydration, nutrition, oxygen saturation, respiratory rate, resting heart rate, sleep session, speed, steps.

We collect this data to provide the Services to you including reporting and analytics, fitness and nutrition recommendations, participation in online challenges and races, and product and feature recommendations.

Types of Personal Data Collected 

  • To provide our services to you, we will ask you to provide the necessary personal data required to provide those services. If you do not provide your personal data, we may not be able to provide you with our products or services.
  • When you allow Vital Gain to connect with Health Connect, we may collect data relating to your activities and functionalities of health data, such as body temperature, blood glucose, heart rate variability, hydration, nutrition, oxygen saturation, respiratory rate, resting heart rate, sleep session, speed, steps.
  • Sharing your content. You hereby represent and warrant that you have obtained the necessary consent for use of third parties’ personal data if you choose to provide them to us. When you share the content, please note that other users may see personal data you share. 

How the Personal Data is used 

We explicitly affirm that Google Workspace APIs are not used, to develop, improve, or train generalized Artificial Intelligence (AI) and/or Machine Learning (ML) models within our products or services.

Accessing the data within Health Connect makes it possible for us to read user health data. These data will be displayed and aggregated in the app so that our users can easily access and track their health status by day, week, month. In addition, these data are also aggregated to analyze and give health advice to users that help them improve their health and lifestyle. Detailed descriptions of the scopes we are requesting are below:

  • HeartRateRecord & BloodPressureRecord: Monitoring heart rate and Blood pressure monitoring helps in assessing cardiovascular health, understanding exercise intensity, and managing stress levels. We organize competitions related to heart rate and blood pressure index, encourage users to participate, strive to achieve health goals such as exercise to increase heart rate, blood pressure index measured closest to the standard index is 120/80.
  • BloodGlucoseRecord & NutritionRecord & HydrationRecord: Tracking nutrition and hydration alongside blood glucose levels insights into how lifestyle factors influence metabolic health. This can help us provides the Services to user including reporting and analytics make informed decisions about their diet and hydration to support overall well-being.
  • SpeedRecord: We’re intergrade the speed when people do exercise so we need to access this scope to get the data. These additional scopes are critical for research and enhance user behavior, enabling us to provide a more comprehensive and valuable experience to our users.
  • StepsRecord: We organize competitions related to the number of steps, encouraging users to participate in striving to achieve health goals such as achieving a certain number of steps in a period of time. By walking or running to gains steps, user’s health, especially heart rate will be improved.
  • HeightRecord & WeightRecord: Combining height and weight records allows for the calculation of BMI, which can provide a quick assessment of body fatness and help screen for weight-related health issues. With Height & weight, we can guide dietary and exercise recommendations tailored to an individual’s specific body metrics.
  • HeartRateVariabilityRmssdRecord (HRV) & RestingHeartRateRecord (RHR) & SleepSessionRecord: These metrics can guide adjustments in fitness routines and recovery strategies. High HRV and low RHR, combined with good sleep quality, suggest effective recovery and fitness. Conversely, if HRV is low and RHR is high with poor sleep, it may be necessary to reduce training intensity or improve sleep hygiene.
  • BodyTemperatureRecord: Tracking body temperature can be important for identifying fever or monitoring changes in health status.
  • OxygenSaturationRecord & RespiratoryRateRecord: Using both oxygen saturation and respiratory rate data provides a complete view of respiratory health. For example, low oxygen saturation with a high respiratory rate might indicate an underlying respiratory problem or insufficient oxygenation.

You have control over your information! 

We recognize that privacy concerns differ from person to person. Therefore, we provide examples of ways we make available for you to choose to restrict the collection, use, disclosure, or processing of your personal data and control your privacy settings, such as controlling the settings under the User Experience Improvement Program, Location Access functions, and your Account. 

If you have previously agreed to us using your personal data for the above mentioned purposes, you may change your mind at any time by writing or emailing us at support@vitalgain.jp.

Access, Updating, or Correcting Your Personal Data 

  • You have the right to request access and/or correction or any other personal data that we hold about you. When you update your personal data, you will be asked to verify your identity before we proceed with your request. Once we obtain sufficient information to accommodate your request for access or correction of your personal data, we shall process it by the laws of your country. While we try our utmost in acceding to your requests, unreasonably repetitive or unrealistic requests or those that put others’ privacy at risk may be declined.
  • We normally provide such services for free but reserve the right to charge a reasonable fee.
  • If you believe any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the email address below.

Email: support@vitalgain.jp 

Withdrawal of Consent 

  • You may withdraw your consent for the collection, use, and/or disclosure of your personal data in our possession or control by submitting a request. This may be done by sending a request in function contact us in-app or email to support@vitalgain.jp. We will process your request within a reasonable time from when the request was made, and thereafter not collect, use and/or disclose your personal data as per your request.
  • Please recognize that your withdrawal of consent could result in certain legal consequences. Depending on the extent of your withdrawal of consent for us to process your personal data, it may mean that you will not be able to enjoy Vital gain’s products and services.

Who do we share your information with? 

Unless we tell you in this privacy policy, we will keep your personal information confidential. We may disclose your personal data on occasion to third parties to provide the products or services that you have requested.  

Disclosure may include the scenarios listed in the section below. In each case described in this section, you can be assured that Vital Gain will only share your personal data with your consent. You should know that when Vital Gain shares your personal data with a third party under any circumstance described in this section, Vital Gain will ensure that the third party is subject to practices and obligations to comply with the relevant data protection and privacy laws of your country. Vital Gain will contractually ensure compliance by any foreign Third-Party Service Providers with the privacy standards that apply in your home jurisdiction. 

Disclosure to Vital Gain group companies and Third-Party Service Providers 

  • Personal data will only be shared by Vital Gain to provide or improve our products or services and will not be shared for use for marketing purposes.

 

Disclosure to Others 

Vital Gain may disclose your personal data without further consent if required or permitted by law in the following cases: 

  • Cases in which the disclosure is required or authorized based on the applicable laws and/or regulations;
  • Cases in which the disclosure is necessary to respond to an emergency that threatens the life, health, or safety of the individual or another individual;
  • Cases in which the disclosure is necessary for the prevention of crime or legal proceedings;
  • Cases in which the purpose of such disclosure is clearly in the individual’s interests, and if consent cannot be obtained in a timely way;
  • Cases in which the disclosure is necessary for any investigation or proceedings;
  • Cases in which the disclosure is to any officer of a prescribed law enforcement agency upon production of written authorization signed by the head or director of that law enforcement agency, or a person of a similar rank, certifying that the personal data is necessary for the purposes of the functions or duties of the officer;
  • Cases in which the disclosure is to a public agency and such disclosure is necessary for the public interest.

Information Not Requiring Consent 

  • We may share anonymized information and statistics in aggregate form with third parties for business purposes, for example with advertisers on our website, or we may tell our business partners the number of customers in certain demographic groups who purchased certain products or who carried out certain transactions.
  • For the avoidance of doubt, in the event that we are permitted by law to collect, use or disclose your personal data without your consent, such permission granted by the law shall continue to apply.

Information Storage and Security management measures for personal data

We are committed to ensuring that your personal data is secure. To prevent leakage, loss, or damage of personal information and to manage the safety of other personal information, we have formulated personal information protection regulations based on the personal information protection policy that complies with JIS Q 15001 and operate a personal information protection management system after understanding the external environment. In addition, when handling personal information, we take safety management measures from four perspectives: organizational, human, physical, and technical.

The main details of our safety control measures for personal data are as follows:

  • Establishment of a basic policy for personal data protection
    ・In order to ensure the proper handling of personal data, we have established a basic policy (personal information protection policy) regarding “Compliance with relevant Laws and Guidelines” and “Contact for inquiries and complaint handling”.
  • Establishment of rules for handling personal data
    ・We have established rules for handling personal data, including the handling method, responsible person and their duties, for each stage of acquisition, use, storage, provision, deletion/disposal, etc.
  • Organizational safety control measures
    ・We have appointed a personal information management officer and a personal information handling officer for the handling of personal data, clarified the employees who handle personal data, and the scope of personal data handled by those employees and established a reporting and contact system to the officer in the event of the discovery of facts or signs of violations of the Personal Information Protection Act or personal information handling regulations.
    ・We regularly conduct self-inspections of the handling of personal data, and have audits conducted by other departments and external parties.
  • Personnel safety management measures
    ・We provide regular training to employees on important points regarding the handling of personal data.
    ・Matters regarding confidentiality of personal data are included in the work regulations, and all employees sign a confidentiality agreement when they join the company.
  • Physical security control measures
    ・In areas where personal data is handled, we manage employee entry and exit and restrict the devices brought in, as well as taking measures to prevent unauthorized persons from viewing personal data.
    ・We take measures to prevent theft or loss of devices, electronic media, documents, etc. that handle personal data, and take measures to prevent personal data from being easily identified when such devices, electronic media, etc. are carried, including when moving around the workplace.
  • Technical security control measures
    ・The personal data is stored on secure servers that are protected in controlled facilities.
    ・All data saved in the back-end is classified into different levels based on the importance and sensitivity of the data, e.g. whether the data contains personal data.
    ・Data exchanged between Vital Gain devices and servers are encrypted using Secure Sockets Layer (“SSL”).
    ・There is a regular review of information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems.
    ・Access is restricted to Vital Gain employees and Third-Party Service Providers who need to know that the information to process it, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet such obligations.
    ・There are also access controls for all server clusters used for cloud-based data storage and process.
    ・Most data used for Vital Gain’s products and/or services is stored in a storage system. By using a column family-based access control mechanism, Vital Gain employees are only allowed access to the data column families they are granted access to.
    ・Please note also that for the above, Vital Gain may use overseas facilities operated and controlled by Vital Gain to process or back up your personal data.  

Information safety is very important to us. We will take all practicable steps to safeguard your personal data. Through our protective measures above, especially encrypted storage and transmission, your data is as secure as it can be. Certain details of encrypted data cannot be accessed by anyone except by you. 

Retention period and deletion of personal data

We will set a retention period for your personal data and delete it after the retention period has ended. Furthermore, if there is no longer a need to use the data, even if it is within the retention period, we will endeavor to delete it without delay.

Stopping the acquisition of health information and stopping the provision of health information to third parties to which you have given your consent

  • You can stop our acquisition of your health information by ceasing to link your Vital gain account with other companies’ data management services and the use of our devices.
  • This app does not provide a means to stop the acquisition of your health information. through the linking of your Vital gain account with other companies’ data management services and the use of our devices. If you wish to stop the acquisition of your health information. through the linking of your Vital gain account with other companies’ data management services and the use of our devices, please delete this app or cancel your Vital gain account.
  • If you wish to delete your own personal data held by our company, we will delete it after confirming that you are the person making the request.
    Please contact us by clicking the delete button in “Settings” > “Security” in the app.
    To confirm your account deletion request, we will send an email with a link to consent to deletion to the email address you have set up in advance. After consent to deletion is confirmed by the secretariat, your account and all data will be deleted from all systems at once.

When this Privacy Policy applies 

Our Privacy Policy does not apply to products and services offered by a third party. Vital Gain products and services may include a third party’s products or services. When you use such products or services, they may collect your information too. For this reason, we strongly suggest you read the third party’s privacy policy as you have taken time to read ours. We are not responsible for and cannot control how third parties use personal data which they collect from you. Our Privacy Policy does not apply to other sites linked to our services. 

Minors 

We consider it the responsibility of parents to monitor their children’s use of our products and services. Nevertheless, it is our policy not to require personal data from minors or offer to send any promotional materials to persons in that category. Vital Gain does not seek or intend to seek to receive any personal data from minors. Should a parent or guardian have reasons to believe that a minor has provided Vital Gain with personal data without their prior consent, please contact us to ensure that the personal data is removed and unsubscribe them from any of the applicable Vital Gain services. 

Updates To The Privacy Policy 

We keep our Privacy Policy under regular review. If we change our Privacy Policy, we will post the changes on all the Vital Gain websites, so that you may be aware of the information we collect and how we use it. Such changes to our Privacy Policy shall apply from the time that we post the same on the Vital Gain websites. Your continued use of products and services on the websites, mobile phones, and/or any other device will be taken as acceptance of the updated Privacy Policy. We will seek your fresh consent before we collect more personal data from you or when we wish to use or disclose your personal data for new purposes.